Rental Terms

Working Hours
Our offices are open every day from Monday till Friday, from 09:00 to 17:00, except for week-ends and public holidays.
If you plan to rent a car for a weekend please make sure to book it latest on Friday. 
A fee will apply for delivery of a car at the week-end.

Renter’s Age
The minimum age is 25 years for all car groups. Exceptions are to be discussed with station Manager.

Driving Licence
Renter and every additional driver should show valid driver's license (local or international type) which should be held at least for 3 years. 

Insurance
OGPO and Auto KASKO are included into rental payments. Unconditional franchise in the amount of 200 USD will be applied to all insurance cases, caused by client (even in the case of client innocense) - the client has to provide the certificate from police testifying the accident, otherwise he/she will be responsible for impairment of the vehicle.
Additional insurance is possible upon preliminary inquiry and at the expense of a client.

Rental period
Minimum rental is 24 hours. Any period less than 24 hours also requires whole day rate. For longer rental period please see information about special programs of long-term rental in our website www.rent-a-car.kz.

Payment
For today onyl credit cards (VISA, Eurocard/Mastercard, American Express) are available methods of payment. Primary authorization is required. Deposit for the car is 200USD (refunded within two weeks)

Transportation limit
Trips outside the area of Almaty city are possible only with preliminary agreement with CPSC representative. The cars must not be driven across the border of Republic of Kazakhstan.

Additional driver
Every additional driver should be authorized by official CPSC representative. He has same requirements as a regular driver however is not checked for payability if the Renter satisfies all claims. In this case all responsibility is to be taken by the main Renter.

Late rental/ car return
Any car rental request is to be placed 24 hours before rental period starts.

No Show 
In case the vehicle is booked and not picked-up by Renter (as of not cancelled) next rental will have to be supported with additional 1 day frental fee as a fine.

Winter equipment
All the cars are equipped with winter tyres during the period from 15.10 till 15.03 or depending on the weather conditions.